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Shipping & Replacements

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Shipping Information
Australia Post - Standard eParcel
  • Australia Post - Standard eParcel
    3-5 business days to most metro areas in Australia. 4-10 business days to non-metro areas in Australia.
  • Reliable, Tracked Shipping
    Emails & automatic updates coming soon.
  • Australia Wide!
    By using Australia Post, we are able to offer the widest delivery coverage in Australia. Includes all Parcel Lockers, PO Box's and remote locations for a flat rate fee.
  • Production times range from 3-7 business days.
Australia Post - Express Post
  • Shipping Time
    1-2 business days to most metro areas in Australia.
    2-5 business days to non-metro areas in Australia.
  • Reliable, Tracked Shipping
    Emails & automatic updates coming soon.
  • Express Post Network!
    Covers 80% of Australian business addresses, Private addresses and PO Boxes.
    For coverage, see the Australia Post Express Post page.
  • Production times range from 3-7 business days.
International Post - DHL eCommerce
  • Shipping Time
    2-4 weeks to major partners (USA. UK, New Zealand).
    2-8 weeks to most other areas.
  • Tracked Shipping
    DHL eCommerce Global Mail service provides basic tracking on request. May not have local country tracking in some countries.
  • DHL Worldwide network!
    Shipping to almost every country in the world!
  • Production times range from 3-7 business days.
Incorrectly Fulfilled or Damaged Items
An item will be reprinted & replaced if it's delivered with defects or incorrect design, style, colour or size.
On receipt of a photo for the item received, a replacement will be reprinted and sent out at no charge.
You don’t even need to send back the incorrect goods, keep it. Winning!
Change of Mind
Due to the custom nature of each item printed, exchanges or refunds aren't offered because of a change of mind.
‘Change of Mind’ includes but not limited to:
- Customer prefers another sizing.
- Customer ordered the wrong colour or design.
Replacements Contact
Please contact us at hello@ogo.com.au