Home / Copy of Shipping & Replacements

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  • Shipping Information
  • Incorrectly Fulfilled or Damaged Items
  • Change of Mind
  • Replacement Contact


Shipping Information

 domestic shipping
               Production times range from 3-7 business days.

Express shipping
                         For coverage, see the Australia Post Express Post page.

               
Production times range from 3-7 business days.

International Shipping

          Production times range from 3-7 business days.

Incorrectly Fulfilled or Damaged Items

An item will be reprinted & replaced if it's delivered with defects or incorrect design, style, colour or size. 
On receipt of a photo for the item received, a replacement will be reprinted and sent out at no charge.
You don’t even need to send back the incorrect goods, keep it. Winning!


Change of Mind

Due to the custom nature of each item printed, exchanges or refunds aren't offered because of a change of mind.
‘Change of Mind’ includes but not limited to:
- Customer prefers another sizing.
                      - Customer ordered the wrong colour or design.

 

Replacements Contact

 Please contact us at hello@ogo.com.au